General Information
At Hush Hiven, we aim to deliver your recliners safely and efficiently. Our shipping and delivery process ensures your satisfaction from the moment you place your order until it arrives at your doorstep.
Shipping Locations
We deliver to all major cities and towns across India. Please enter your PIN code at checkout to confirm service availability in your area.
Delivery Timeframes
- Standard Delivery: Most orders are delivered within 7-14 business days.
- Expedited Delivery: Available for select locations, ensuring delivery within 3-5 business days. Additional charges apply for this service.
Shipping Charges
- Standard Delivery: Free for orders above (Amount). A nominal fee of ₹500 applies to orders below this amount.
- Expedited Delivery: Charges vary based on the location and will be calculated at checkout.
Order Tracking
After your order is shipped, you will receive a tracking number via email. You can use this number to track your order status on our website.
Delivery Process
- Scheduling: Our delivery partner will contact you to schedule a convenient delivery time.
- Assembly: Complimentary assembly services are provided for products that require it at the time of delivery.
Delivery Issues
If there are any issues with your delivery, such as delays or damaged products, please contact our customer service team immediately at care@pallidblue.com or 9307649189. We are committed to resolving any issues promptly.
Changes to Delivery
For changes to your delivery address or schedule, please notify us at least 24 hours (Ask Client) before the scheduled delivery time. We will do our best to accommodate your request.
Unsuccessful Delivery Attempts
If delivery is unsuccessful due to unavailability, a re-delivery attempt will be scheduled. Additional charges may apply for multiple re-delivery attempts.
Contact Us
For any questions or concerns regarding our shipping and delivery policy, please reach out to us at:
Hush Hiven
Contact Email- care@pallidblue.com
Address – Pallid Blue Studio – Corporate office, 702, Zee Mayank, Mahatma Gandhi Rd, Agarwal Market, Vile Parle East, Vile Parle, Mumbai, Maharashtra 400057
Contact Number – 9307649189