HUSH HIVEN

FAQs

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FAQs

For Leatherette, Velvet, or Boucle Recliners:

  • Keep away from direct sunlight.
  • Wipe with a damp cloth; vacuum seams and corners with a soft brush.
  • Gently blot spills; avoid scrubbing.
  • Use only leather-safe cleaners—no bleach or alcohol.
  • Keep pets and sharp items away.

Hush Hiven’s recliners come with a 1-year limited warranty, covering manufacturing defects under regular use. This includes:

  • Structural issues in the recliner frame.
  • Problems with the reclining mechanism.
  • Fabric or upholstery defects (if care instructions are followed).
  • Manufacturing defects in accessories.

Note: Warranty applies only to the original buyer. It doesn’t cover damages from misuse, normal wear, improper care, unauthorized repairs, or environmental exposure

To file a warranty claim:

  1. Visit our official website and reach out to Customer Service through the contact section, providing proof of purchase.
  2. Include a detailed description of the issue and relevant photos.
  3. Upon approval, you’ll receive instructions for further processing or updates on the claim.

At Hush Hiven, we craft recliners perfect for both work and home—an essential part of the lifestyle!

  • Visit our website and select your recliner.
  • Add it to your cart and proceed to checkout.
  • Create an account (or log in if you’ve ordered before).
  • Enter your address and choose a payment method.
  • Complete the transaction—that’s it!

At Hush Hiven, each recliner goes through strict quality checks to guarantee top-notch durability and comfort. We conduct:

  • Structural integrity tests on the frame
  • Endurance testing on reclining mechanisms
  • Fabric inspections for quality and stitching strength
  • Smoothness and resilience assessments

Our rigorous process ensures every recliner meets high standards before it reaches your space.

Visit our blog to find expert tips on choosing the perfect recliner for your space and style. Click to get started!

Absolutely! At Hush Hiven, we design our recliners to be more than just a seat—they’re built to last. With sturdy frames, premium upholstery, and reliable mechanisms, our recliners are crafted to stand the test of time. Invest in lasting comfort and style that you’ll enjoy for years.

Yes! Recliners are thoughtfully engineered to support spinal alignment and promote better posture, easing back and neck pain. With ergonomic design rooted in advanced R&D. At Hush Hiven, recliners offer targeted support that helps reduce tension and improve comfort, giving you a healthier way to relax.

  • Manual Recliner: Recline by leaning back and applying body weight, using the armrests for support.
  • Power Recliner: Recline effortlessly with a built-in power button for smooth, motorized adjustment.
To learn more about our return policy, please visit our returns and refund policy page.
Making Smart Furniture Accessible is Hush Hiven’s Vision for India. Smart furniture is still seen as a luxury, but at Hush Hiven, we’re redefining that perception. As a design-first company, we’re bringing innovative, stylish recliners that blend seamlessly into your lifestyle—offering aesthetic appeal and cozy comfort after a long day. Our product range spans from affordable options to high-end selections, all crafted with the same high-quality materials. Plus, we’re committed to delivering exceptional customer support, ensuring a smooth and satisfying experience in your journey with us!
We do it ourselves, right here at Pallid Blue Studio Pvt Ltd.! This isn’t just another manufacturing label; it’s our pride, in-house craftsmanship that brings each recliner to life. As the sister brand to Hush Hiven, Pallid Blue specializes in OEM/ODM smart furniture solutions, giving us complete control over quality, design, and innovation. To create a family of brands that resonate with you, we are adding genuine comfort to your hustle-filled life. By designing and producing right from our own facilities, we’re revolutionizing smart furniture for everyone—making your life simpler, more comfortable, and uniquely yours with every piece. Know More!