Products - General questions
Yes, we have multiple color and upholstery options, including fabric, leatherette, and velvet, to match your interior.
Currently, we offer standard sizes, but customization options are available for bulk orders. Contact us for more details!
Yes, we offer massage and heating recliners, perfect for relaxation and stress relief. Check our product catalog for availability.
Absolutely! Our recliners provide ergonomic support and comfort, making them great for long gaming sessions.
All our recliners come with a 1-year warranty covering manufacturing defects. Extended warranties are also available.
If you experience any issues, contact our customer support, and we’ll arrange for a replacement or repair under warranty.
You can reach us via email, WhatsApp, or our customer care number mentioned on our website for any assistance.
Yes, our recliners are designed with ergonomic support, smooth reclining mechanisms, and easy-to-use controls, making them ideal for elderly users. Some models also come with lift-assist features for added convenience.
Yes, our recliners have anti-skid rubber bases to prevent floor damage and ensure stability on tiles, wood, or carpeted floors.
Our recliners are designed for indoor use, but if placed outdoors, they should be kept in a covered area to protect against weather damage.
Products - General questions
Our recliners are crafted using premium-grade materials, including high-density foam, durable metal frames, and upholstery options like fabric, leatherette, and velvet for superior comfort and longevity.
Yes, our recliners are designed to accommodate various body types, with sturdy frames and ergonomic cushioning for maximum support and relaxation.
Yes, we offer free installation services in select cities. For other locations, we provide a simple DIY installation guide.
Yes! Many of our recliners can fully recline, making them comfortable for short naps and even overnight sleep.
Our recliners are pre-assembled or come with minimal assembly requirements. Simply attach the backrest, and it’s ready to use!
The assembly process is quick and easy, taking approximately 5-10 minutes with no special tools required.
Our recliners are built with high-quality steel frames and premium upholstery, ensuring durability for years, even with daily use.
For fabric recliners, use a vacuum and mild detergent. Leatherette recliners can be wiped with a damp cloth. Avoid using harsh chemicals.
Yes! Our recliners feature stain-resistant and easy-to-clean fabrics, making them ideal for daily use.
No, our recliner fabrics are UV-resistant and designed to retain their color even after prolonged use.
Customization FAQs
Level 1 – Upholstery (Fabric Change): You can choose from a variety of fabric materials and colors other than the general offering. To customize, kindly reach out via our contact details (link to contact page).
Level 2 – Design Alteration, Accessories & Bespoke Recliners: For modifications beyond upholstery—such as design changes, added accessories, or fully bespoke recliners—we specialize in crafting luxury seating at competitive costs. These customizations involve a separate production process, R&D efforts, and additional craftsmanship. While such requests are best suited for bulk orders or luxury projects, we can accommodate smaller orders with slightly higher pricing and as per production. We have OEM/ODM process so customisation of any sort require us to break the automated process and align the requirement as separate line from regular with R&D and time investment. For B2B or personal inquiries, feel free to contact us.
Reach out via email or WhatsApp to discuss your requirements.
Our team will guide you through the process, including available options, feasibility, and pricing.
For custom designs or bulk orders, a dedicated specialist will assist with the order process. The lead time will be communicated before confirming your order.
Upholstery changes typically do not impact timelines significantly. Design modifications & bespoke requests involve R&D and additional craftsmanship, resulting in longer lead times and adjusted pricing.
Our sales team will provide a detailed lead time before you confirm your order.
Contact Us FAQs
For B2B Inquiries (Bulk Orders, Private Label, Custom Projects):
📧 Email:shiv@hushhiven.com
📱 WhatsApp: 9307649189
For B2C Inquiries (Product Queries, Orders, Customer Support):
📧 Email: sales@hushhiven.com
📱 WhatsApp: 7972286711
Our response time for all queries is 24-48 hours.