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Shipping policy

Last updated: November 11, 2025

1. General Information

At Hush Hiven, we ensure safe and efficient delivery of your recliner from order to doorstep.

2. Shipping Locations

We deliver across major cities and towns in India. Enter your PIN code at checkout to confirm service availability.

3. Delivery Timeframes

Standard Delivery: 7–10 business days.

Expedited Delivery: 3–5 business days (available for select locations, charges apply).

4. Shipping Charges

Standard Delivery: Free for orders above (Amount). ₹500 for orders below this amount.

Expedited Delivery: Calculated at checkout based on location.

5. Order Tracking

Once dispatched, a tracking number will be shared via email. Track your order status on our website.

6. Delivery Process

Scheduling: Delivery partner will coordinate a suitable delivery time.

Assembly: Complimentary assembly at the time of delivery, if required.

7. Delivery Issues

For delays, damage, or delivery concerns contact:
Email: care@pallidblue.com
Phone: 9307649189

8. Changes to Delivery

For address or schedule changes, notify us at least 24 hours before delivery. We will try to accommodate the request.

9. Unsuccessful Delivery Attempts

If delivery fails due to unavailability, a reattempt will be scheduled. Charges may apply after multiple failed attempts.

10. Contact Us

Hush Hiven

Email: care@pallidblue.com

Address: Pallid Blue Studio - Corporate Office, 702, Zee Mayank, Mahatma Gandhi Rd, Vile Parle East, Mumbai, Maharashtra 400057

Phone / WhatsApp: 9307649189

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