General questions
Do you offer recliners in different colors and fabrics?
Yes, we have multiple color and upholstery options, including fabric, leatherette, and velvet, to match your interior.
Can I customize the recliner size or design?
Currently, we offer standard sizes, but customization options are available for bulk orders. Contact us for more details!
Are there recliners with massage or heating options?
Yes, we offer massage and heating recliners, perfect for relaxation and stress relief. Check our product catalog for availability.
Can I use my recliner with a gaming setup?
Absolutely! Our recliners provide ergonomic support and comfort, making them great for long gaming sessions.
What is the warranty on Hush Hiven recliners?
All our recliners come with a 1-year warranty covering manufacturing defects. Extended warranties are also available.
What should I do if my recliner has a defect?
If you experience any issues, contact our customer support, and we’ll arrange for a replacement or repair under warranty.
How can I contact customer support for queries?
You can reach us via email, WhatsApp, or our customer care number mentioned on our website for any assistance.
Are Hush Hiven recliners safe for elderly people?
Yes, our recliners are designed with ergonomic support, smooth reclining mechanisms, and easy-to-use controls, making them ideal for elderly users. Some models also come with lift-assist features for added convenience.
Can the recliner be used on all types of flooring?
Yes, our recliners have anti-skid rubber bases to prevent floor damage and ensure stability on tiles, wood, or carpeted floors.
Can I use a Hush Hiven recliner outdoors?
Our recliners are designed for indoor use, but if placed outdoors, they should be kept in a covered area to protect against weather damage.
Customization FAQs
Do you offer customization for recliners?
Yes, we offer customization at different levels to match your preferences:
Level 1 – Upholstery (Fabric Change): You can choose from a variety of fabric materials and colors other than the general offering. To customize, kindly reach out via our contact details(link to contact page).
Level 2 – Design Alteration, Accessories & Bespoke Recliners: For modifications beyond upholstery such as design changes, added accessories, or fully bespoke recliners we specialize in crafting luxury seating at competitive costs. These customizations involve a separate production process, R&D efforts, and additional craftsmanship. While such requests are best suited for bulk orders or luxury projects, we can accommodate smaller orders with slightly higher pricing and as per production. We have OEM/ODM process so customisation of any sort require us to break the automated process and align the requirement as separate line from regular with R&D and time investment. For B2B or personal inquiries, feel free to contact us.
How can I request a customized recliner?
To request customization, you can:
Reach out via email or WhatsApp to discuss your requirements.
Our team will guide you through the process, including available options, feasibility, and pricing.
For custom designs or bulk orders, a dedicated specialist will assist with the order process. The lead time will be communicated before confirming your order.
Does customization affect the price and delivery time?
Yes, customized recliners require additional processing time and may have price variations based on the level of customization.
Upholstery changes typically do not impact timelines significantly. Design modifications & bespoke requests involve R&D and additional craftsmanship, resulting in longer lead times and adjusted pricing.
Our sales team will provide a detailed lead time before you confirm your order.
Contact Us FAQs
How can I get in touch with Hush Hiven for inquiries or support?
We have dedicated contact options based on your requirements:
For B2B Inquiries (Bulk Orders, Private Label, Custom Projects):
📧 Email:shiv@hushhiven.com
📱 WhatsApp: 9307649189
For B2C Inquiries (Product Queries, Orders, Customer Support):
📧 Email: sales@hushhiven.com
📱 WhatsApp: 7972286711
Our response time for all queries is 24-48 hours.

